About us

Devtech provides digital innovation services that help Fortune 1000 and emerging companies transform, scale and disrupt. We partner with our clients to envision and develop next-gen digital and cloud solutions that drive impactful business outcomes through people and technology.

Our mission is to empower every innovative business in the world to do what they do best, even better.

Founded in 2012, Devtech successfully bootstrapped the business for many years before securing institutional growth capital in 2022 and 2024 to fuel our next stages of growth. We are a team of over 300 professionals across Europe and North America, and our continued growth is a testament to the quality of work our teams produce.

At Devtech, we’re fostering an environment of autonomy, mastery, and purpose, where our team members can grow and thrive. As we continue to scale globally, we're excited to welcome new team members who share our curiosity and growth mindset, and are ready to make an impact!

What would you do:

Reporting to the VP of Service Delivery and Customer Success, the Delivery Director is responsible for the overall delivery health and outcomes of assigned client accounts. You own delivery at the portfolio level across multiple accounts or large enterprise engagements, ensuring delivery models are sustainable, delivery risks are structurally addressed, delivery outcomes on track, and client trust is maintained at the executive level. 

You lead and coach Delivery Managers, intervene when delivery requires structural correction, and partner closely with Client Partners to align delivery outcomes with commercial strategy. Your role is not to run projects, but to ensure the right delivery system is in place for long-term success.

Portfolio & Account-Level Delivery Ownership

• Own delivery outcomes across a portfolio of accounts

• Ensure delivery models are sustainable, scalable, and aligned with client business objectives

• Maintain a portfolio-level view of delivery health, risks, dependencies, and systemic issues.

• Decide when delivery requires intervention, reset, or structural change

• Partner with Client Partners to align delivery with account strategy and growth plans

Delivery Discipline Leadership 

• Lead, coach, and develop Delivery Managers responsible for operational execution.

• Set expectations, role clarity, and accountability across the delivery managers layer

• Support succession planning, capability building, and maturity of the delivery organization

• Act as a role model for judgment-based leadership, not process enforcement

Delivery Governance & Structural Oversight

• Define and enforce delivery governance standards at portfolio level

• Review delivery performance, risks, and trends across accounts to identify systemic issues

• Ensure consistency of delivery principles, reporting, escalation paths, and decision-making frameworks

• Intervene when governance, predictability, or credibility is at risk 

Risk, Escalation & Intervention 

• Act as the senior escalation point for delivery issues beyond Delivery Manager scope

• Address structural risks such as misaligned expectations, capacity models, or delivery approach

• Make tradeoff decisions across scope, time, quality, and cost at the account or portfolio level

• Reset expectations with clients when required to protect long-term trust and outcomes

Financial & Delivery Sustainability Oversight

• Own delivery-side financial health: margin signals, utilization patterns, and delivery efficiency

• Ensure delivery commitments are realistic and aligned with commercial agreements

• Partner with Client Partners on pricing implications, delivery assumptions, and renewals

• Ensure delivery models protect profitability without compromising credibility

Executive Client Relationship

• Serve as the senior delivery counterpart to client executive stakeholders

• Build trust through transparency, sound judgment, and decisive leadership

• Participate in MBRs, QBRs, Monthly Account Reviews, Executive reviews, and critical client conversations

• Represent Devtech as a credible, outcome-oriented delivery partner

Continuous Improvement & Delivery Maturity 

• Drive continuous improvement at the system level, not just project level

• Identify recurring delivery patterns and implement structural corrections

• Contribute to the evolution of Devtech’s delivery operating model

• Ensure delivery excellence scales as the organization grows

What you will need:

• 10+ years in IT/digital delivery, including senior leadership over multi-account or enterprise delivery

• Proven experience owning delivery outcomes at portfolio or enterprise level

• Strong understanding of Agile methodologies (Scrum, Kanban, scaled Agile environments)

• Strong financial and commercial understanding (margins, utilization, delivery economics)

• Exceptional executive stakeholder management and expectation-setting skills

• Ability to diagnose and solve systemic delivery problems, not just operational issues

• Experience leading senior delivery leaders (Delivery Managers, SDMs, PM leaders)

• Background in software engineering, cloud, or digital product delivery environments

How Success in This Role Looks Like:

• Delivery portfolios are stable, credible, and trusted by clients

• Delivery Managers operate effectively with clear ownership and judgment

• Structural risks are identified early and resolved decisively

• Delivery commitments are realistic, sustainable, and profitable

• Clients view Devtech as a strategic delivery partner, not just an execution vendor

• Strong alignment between delivery outcomes and commercial strategy

What we offer:

• Flexible work environment

• Career development

• Uncapped earning potential

• Competitive base salary

• 25 days of PTO plus all US Federal Holidays

• 401K

• Stock options

• Private health insurance

• 7 days of sick leave at 100% pay

• Paternity leave – 15 days for new dads

• Reduced working hours for the first month after returning from maternity leave

• Mental health program