Business Analyst/Product Owner
About us
Devtech provides digital innovation services that help Fortune 1000 and emerging companies transform, scale and disrupt. We partner with our clients to envision and develop next-gen digital and cloud solutions that drive impactful business outcomes through people and technology.
Our mission is to empower every innovative business in the world to do what they do best, even better.
Founded in 2012, Devtech successfully bootstrapped the business for many years before securing institutional growth capital in 2022 and 2024 to fuel our next stages of growth. We are a team of over 300 professionals across Europe and North America, and our continued growth is testament to the quality of work our teams produce.
At Devtech, we’re fostering an environment of autonomy, mastery, and purpose, where our team members can grow and thrive. As we continue to scale globally, we're excited to welcome new team members who share our curiosity and growth mindset and are ready to make an impact!
What you’ll do
- Work closely with clients to understand their needs, define business and functional requirements, and align expectations.
- Analyze, document, and model business processes, data flows, and system interactions, capturing Aa-Is state and defining To-Be process models using appropriate techniques (e.g., BPMN, flowcharts...).
- Create and maintain data models, entity-relationship diagrams, and system interaction maps to support requirement clarity and technical alignment.
- Collaborate with engineering to ensure clear scope and feasible implementation.
- Write clear user stories, epics and initiatives, capturing complex business logic into actionable user stories and clear acceptance criteria.
- Facilitate the Sprint Planning, Sprint Review and Backlog Refinements, while helping the team stay focused on delivering the high value increment.
- Identify and manage dependencies and risks for delivery together with other team members.
- Collaborate on product KPIs, roadmap alignment, and feature prioritization.
What you’ll need:
- 3+ years in Business Analysis or hybrid PO/BA roles.
- Prior experience working with complex, enterprise system modifications and integrations.
- Strong knowledge of BA tools and deliverables: process models, user stories, decision logs, functional specifications, data models, and ER diagrams, etc.
- Excellent written and verbal communication skills, clear, structured, and audience aware.
- Experience working in Agile/Scrum
- Familiar with product lifecycle management concepts, discovery processes and MVP thinking.
- Technical curiosity and ability to talk to engineers in their language.
- Experience working with technical teams, APIs, integrations, and platforms.
Nice to Have
- Background in technical system integration, orchestration, or software development
- Familiarity with SIM/eSIM technologies, IoT services, SIM lifecycle management, offer management, and telecom product catalog structure.
- Understanding of key telco processes such as SIM ordering, SIM Lifecycle Management, Provisioning, Rating, Billing...
- Comfortable in participating/facilitating technical solutioning sessions with architects and senior developers
- Ability to work with data models, ERDs, and system architecture diagrams to support end-to-end understanding.
What we offer
- Development program (training & conferences, internal knowledge sharing)
- Outstanding referral bonuses
- Private health insurance and 100% paid sick leave
- 25 days of vacation
- Paternity leave – 15 days for new dads
- Reduced working hours for the first month after returning from maternity leave
- Mental health program
- English language courses
- FitPass.
- Department
- Global Services - Digital Experience & Strategy
- Role
- Product Owner
- Locations
- Belgrade Office, Novi Sad Office
- Remote status
- Hybrid
- Employment type
- Full-time
About Devtech
We provide digital innovation services that help Fortune 1000 and emerging companies transform, scale, and disrupt through next-gen cloud and AI solutions.
Founded in 2012, Devtech successfully bootstrapped the business for many years before securing institutional growth capital in 2022 and 2024 to fuel our next stages of growth. We are a team of over 300 professionals across Europe and North America.
We believe that the best work happens in an environment of autonomy, mastery, and purpose, where people can grow and make impact. As we continue to scale globally, we're excited to welcome new team members who share our curiosity and growth mindset. Let's make an impact together!
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